NOCN Level 2 Diploma in Retail Skills

7.1 Retailing and Wholesaling

Qualification Code

600/7147/3

Qualification Level

L2

Credits

37

Minimum Age

16

Review Date

30/07/2025

Deliver this Qualification

Qualification Information

Learners must achieve a minimum of 37 credits. 8 credits must be taken from Mandatory Group A. A minimum of 14 credits must be taken from Mandatory Group B. The remaining 15 credits can be achieved from any combination of units in Mandatory Group B, Optional Group C and Optional Group D. A maximum of 5 credits can be taken from Optional Group C and a maximum of 15 credits can be taken from Optional Group D. A minimum of 22 credits must be achieved at Level 2.

Units

Advise customers on the fixing and care of tiles (R/503/5709)

L2

6 Credits

Assemble products for display in a retail environment (H/503/5665)

L2

2 Credits

Assemble visual merchandising displays (D/503/5700)

L2

4 Credits

Audit stock levels and stock inventories in a retail environment (A/503/5669)

L3

6 Credits

Carry out promotional campaigns in a retail environment (A/503/5686)

L2

4 Credits

Cash up in a retail environment (L/503/5711)

L2

2 Credits

Check stock levels and sort out problems with stock levels in a retail environment (D/503/5678)

L2

2 Credits

Check the accuracy of records of hours worked by staff in a retail environment (J/503/5738)

L2

4 Credits

Choose merchandise to feature in visual merchandising displays (H/503/5701)

L3

6 Credits

Contribute to improving a retail organisation’s visual merchandising policy (A/503/5705)

L3

8 Credits

Contribute to monitoring and maintaining ease of shopping in a retail sales area (K/503/5716)

L1

2 Credits

Contribute to the continuous improvement of retail operations within own area of responsibility (D/503/5731)

L3

10 Credits

Deal with customer queries and complaints in a retail environment (F/503/5687)

L2

4 Credits

Deliver goods from a retail environment to the customer’s delivery address (H/503/5715)

L2

3 Credits

Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment (T/503/5721)

L2

4 Credits

Demonstrate products to customers in a retail environment (J/503/5688)

L2

3 Credits

Deputise for the leader of a retail team (Y/503/5730)

L3

11 Credits

Design visual merchandising display layouts (F/503/5706)

L3

10 Credits

Dismantle and store props and graphics from visual merchandising displays (M/503/5698)

L2

3 Credits

Display stock to promote sales to customers in a retail environment (M/503/5684)

L2

5 Credits

Dress visual merchandising displays to attract customers (H/503/5696)

L2

7 Credits

Evaluate the effectiveness of visual merchandising displays (M/503/5703)

L3

9 Credits

Finish bake-off food products in a retail environment (H/503/5679)

L2

3 Credits

Finish meat products by hand in a retail environment (T/503/5668)

L2

9 Credits

Follow guidelines for planning and preparing visual merchandising displays (D/503/5695)

L2

5 Credits

Follow point-of-sale procedures for age-restricted products in a retail environment (J/503/5707)

L2

2 Credits

Give customers a positive impression of yourself and your organisation. (L/601/0933)

L2

5 Credits

Glaze, coat or decorate bake-off products for sale in a retail environment (Y/503/5680)

L2

3 Credits

Hand-divide, mould and shape fermented dough (T/601/4555)

L2

4 Credits

Hand-process fish in a retail environment (K/503/5666)

L2

6 Credits

Help customers to apply for a retail store’s credit card and associated insurance products (M/503/5717)

L2

4 Credits

Help customers to choose alcoholic beverages in a retail environment (J/503/5710)

L3

10 Credits

Help customers to choose delicatessen products in a retail environment (T/503/5718)

L2

3 Credits

Help customers to choose products in a retail environment (T/503/5685)

L2

6 Credits

Help customers to choose specialist products in a retail environment (M/503/5720)

L3

8 Credits

Identify and report the presence of pests, diseases and disorders (K/502/1511)

L2

3 Credits

Keep stock on sale at required levels in a retail environment (L/503/5661)

L2

3 Credits

Load orders for despatch from a retail store to customers (Y/503/5677)

L1

3 Credits

Maintain food safety while working with food in a retail environment (F/503/5673)

L1

5 Credits

Maintain food safety while working with food in a retail environment (J/503/5674)

L2

6 Credits

Maintain Moisture Levels for Crops or Plants (R/502/0854)

L2

2 Credits

Maintain the availability of goods on display in a retail environment to promote sales (L/503/5692)

L3

6 Credits

Make props and decorate fixtures and panels for visual merchandising displays (T/503/5699)

L2

10 Credits

Manage budgets for visual merchandising projects (T/503/5704)

L3

10 Credits

Manage staff to receive goods in a retail environment (D/503/5681)

L3

5 Credits

Manage the payment transaction process in a retail environment (R/503/5693)

L3

9 Credits

Manage the prevention of wastage and loss in a retail environment (H/503/5732)

L3

11 Credits

Manage the use of signage and graphics in visual merchandising displays (K/503/5702)

L3

7 Credits

Merchandise plants and other relevant products (J/502/0771)

L2

6 Credits

Monitor and help improve food safety in a retail environment (L/503/5675)

L3

11 Credits

Monitor and maintain health and safety in a retail environment (M/503/5734)

L3

13 Credits

Monitor and support secure payment point use during trading hours (F/503/5737)

L3

3 Credits

Operate a customer record card system on a beauty counter in a retail environment (A/503/5722)

L2

2 Credits

Order and position signage and graphics for visual merchandising displays (K/503/5697)

L2

3 Credits

Organise and monitor the storage of stock in a retail environment (H/503/5682)

L3

6 Credits

Organise own work to meet a dough production schedule in a retail environment (A/503/5672)

L2

10 Credits

Pick products in a retail environment to fulfil customer orders (R/503/5676)

L2

4 Credits

Place goods and materials into storage in a retail environment (J/503/5660)

L2

4 Credits

Portion delicatessen products to meet customer requirements in a retail environment (A/503/5719)

L2

2 Credits

Prepare newspapers and magazines for return to merchandisers (A/503/5736)

L2

2 Credits

Process applications for credit agreements offered in a retail environment (F/503/5690)

L2

5 Credits

Process customer orders for goods in a retail environment (R/503/5662)

L2

3 Credits

Process greengrocery products for sale in a retail environment (M/503/5667)

L2

7 Credits

Process payments for purchases in a retail environment (L/503/5689)

L2

4 Credits

Process returned goods in a retail environment (Y/503/5663)

L2

3 Credits

Produce staffing schedules to help a retail team to achieve its targets (K/503/5733)

L3

5 Credits

Promote a retail store’s credit card to customers in a retail environment (R/503/5712)

L2

3 Credits

Promote food or drink products by offering samples to customers (D/503/5714)

L2

2 Credits

Promote Loyalty Schemes to Customers in a Retail Environment (J/503/5691)

L2

3 Credits

Protect own and others’ health and safety when working in a retail environment (Y/503/5727)

L2

5 Credits

Provide a bra fitting service in a retail environment (Y/503/5694)

L2

10 Credits

Provide a counter and takeaway service (L/601/5016)

L1

3 Credits

Provide national lottery products to customers (L/503/5708)

L2

4 Credits

Provide Nutrients to Crops or Plants (L/502/0853)

L2

2 Credits

Provide service to customers in a dressing room in a retail environment (Y/503/5713)

L2

3 Credits

Receive goods and materials into storage in a retail environment (R/503/5659)

L2

4 Credits

Reduce security risks in a retail environment (D/503/5728)

L2

5 Credits

Remove unwanted plant growth to maintain development (Y/502/1214)

L2

5 Credits

Select, weigh and measure bakery ingredients (D/601/4551)

L2

3 Credits

Sort donated goods for resale or recycling in a retail environment (D/503/5664)

L1

3 Credits

Source required goods and services in a retail environment (T/503/5671)

L3

10 Credits

Work effectively in a retail team (T/503/5735)

L2

8 Credits

For Learners

Available Centres

Related Qualifications

Browse some of our related qualifications:

NOCN Level 1 Award in Retail Knowledge

NOCN Level 1 Certificate in Retail Knowledge

NOCN Level 2 Certificate in Retail Skills

OCN NI Level 1 Award in Retail Business

OCN NI Level 1 Award in Warehousing and Storage