Dealing with Customer Queries, Requests and Problems (H/618/1218)


Unit Code

H/618/1218

Unit Level

L2

Unit Credits

3

Deliver this Unit

Qualifications Offering this unit

To download the unit details and view the associated qualification specification, click on the qualification(s) below.

OCN NI Level 2 Diploma in the Principles and Practices of the Hospitality and Tourism Team Member

L2

70 Credits