NOCN Level 2 Certificate in Retail Skills

7.1 Retailing and Wholesaling

Qualification Code

600/7146/1

Qualification Level

L2

Credits

24

Minimum Age

16

Review Date

30/07/2025

Deliver this Qualification

Qualification Information

Overview of Qualifications these qualifications offer the opportunity for learners to demonstrate an achievement of knowledge and practical skills in Retail Skills. The NOCN Level 2 Certificate and Diploma in Retail Skills qualifications are designed for people working in the retail industry, including retail salespeople, retail assistants, counter assistants, stockroom/warehouse assistants, visual merchandisers, cash point operators and managers of these roles.

Units

Advise customers on the fixing and care of tiles (R/503/5709)

L2

6 Credits

Assemble products for display in a retail environment (H/503/5665)

L2

2 Credits

Assemble visual merchandising displays (D/503/5700)

L2

4 Credits

Audit stock levels and stock inventories in a retail environment (A/503/5669)

L3

6 Credits

Carry out promotional campaigns in a retail environment (A/503/5686)

L2

4 Credits

Cash up in a retail environment (L/503/5711)

L2

2 Credits

Check stock levels and sort out problems with stock levels in a retail environment (D/503/5678)

L2

2 Credits

Check the accuracy of records of hours worked by staff in a retail environment (J/503/5738)

L2

4 Credits

Choose merchandise to feature in visual merchandising displays (H/503/5701)

L3

6 Credits

Contribute to improving a retail organisation’s visual merchandising policy (A/503/5705)

L3

8 Credits

Contribute to monitoring and maintaining ease of shopping in a retail sales area (K/503/5716)

L1

2 Credits

Deal with customer queries and complaints in a retail environment (F/503/5687)

L2

4 Credits

Deliver goods from a retail environment to the customer’s delivery address (H/503/5715)

L2

3 Credits

Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment (T/503/5721)

L2

4 Credits

Demonstrate products to customers in a retail environment (J/503/5688)

L2

3 Credits

Dismantle and store props and graphics from visual merchandising displays (M/503/5698)

L2

3 Credits

Display stock to promote sales to customers in a retail environment (M/503/5684)

L2

5 Credits

Dress visual merchandising displays to attract customers (H/503/5696)

L2

7 Credits

Evaluate the effectiveness of visual merchandising displays (M/503/5703)

L3

9 Credits

Finish bake-off food products in a retail environment (H/503/5679)

L2

3 Credits

Finish meat products by hand in a retail environment (T/503/5668)

L2

9 Credits

Follow guidelines for planning and preparing visual merchandising displays (D/503/5695)

L2

5 Credits

Follow point-of-sale procedures for age-restricted products in a retail environment (J/503/5707)

L2

2 Credits

Give customers a positive impression of yourself and your organisation. (L/601/0933)

L2

5 Credits

Glaze, coat or decorate bake-off products for sale in a retail environment (Y/503/5680)

L2

3 Credits

Hand-divide, mould and shape fermented dough (T/601/4555)

L2

4 Credits

Hand-process fish in a retail environment (K/503/5666)

L2

6 Credits

Help customers to apply for a retail store’s credit card and associated insurance products (M/503/5717)

L2

4 Credits

Help customers to choose delicatessen products in a retail environment (T/503/5718)

L2

3 Credits

Help customers to choose products in a retail environment (T/503/5685)

L2

6 Credits

Help customers to choose specialist products in a retail environment (M/503/5720)

L3

8 Credits

Identify and report the presence of pests, diseases and disorders (K/502/1511)

L2

3 Credits

Keep stock on sale at required levels in a retail environment (L/503/5661)

L2

3 Credits

Load orders for despatch from a retail store to customers (Y/503/5677)

L1

3 Credits

Maintain food safety while working with food in a retail environment (F/503/5673)

L1

5 Credits

Maintain food safety while working with food in a retail environment (J/503/5674)

L2

6 Credits

Maintain Moisture Levels for Crops or Plants (R/502/0854)

L2

2 Credits

Maintain the availability of goods on display in a retail environment to promote sales (L/503/5692)

L3

6 Credits

Make props and decorate fixtures and panels for visual merchandising displays (T/503/5699)

L2

10 Credits

Manage staff to receive goods in a retail environment (D/503/5681)

L3

5 Credits

Manage the payment transaction process in a retail environment (R/503/5693)

L3

9 Credits

Manage the use of signage and graphics in visual merchandising displays (K/503/5702)

L3

7 Credits

Merchandise plants and other relevant products (J/502/0771)

L2

6 Credits

Monitor and support secure payment point use during trading hours (F/503/5737)

L3

3 Credits

Operate a customer record card system on a beauty counter in a retail environment (A/503/5722)

L2

2 Credits

Order and position signage and graphics for visual merchandising displays (K/503/5697)

L2

3 Credits

Organise and monitor the storage of stock in a retail environment (H/503/5682)

L3

6 Credits

Organise own work to meet a dough production schedule in a retail environment (A/503/5672)

L2

10 Credits

Pick products in a retail environment to fulfil customer orders (R/503/5676)

L2

4 Credits

Place goods and materials into storage in a retail environment (J/503/5660)

L2

4 Credits

Portion delicatessen products to meet customer requirements in a retail environment (A/503/5719)

L2

2 Credits

Prepare newspapers and magazines for return to merchandisers (A/503/5736)

L2

2 Credits

Process applications for credit agreements offered in a retail environment (F/503/5690)

L2

5 Credits

Process customer orders for goods in a retail environment (R/503/5662)

L2

3 Credits

Process greengrocery products for sale in a retail environment (M/503/5667)

L2

7 Credits

Process payments for purchases in a retail environment (L/503/5689)

L2

4 Credits

Process returned goods in a retail environment (Y/503/5663)

L2

3 Credits

Produce staffing schedules to help a retail team to achieve its targets (K/503/5733)

L3

5 Credits

Promote a retail store’s credit card to customers in a retail environment (R/503/5712)

L2

3 Credits

Promote food or drink products by offering samples to customers (D/503/5714)

L2

2 Credits

Promote Loyalty Schemes to Customers in a Retail Environment (J/503/5691)

L2

3 Credits

Protect own and others’ health and safety when working in a retail environment (Y/503/5727)

L2

5 Credits

Provide a bra fitting service in a retail environment (Y/503/5694)

L2

10 Credits

Provide a counter and takeaway service (L/601/5016)

L1

3 Credits

Provide national lottery products to customers (L/503/5708)

L2

4 Credits

Provide Nutrients to Crops or Plants (L/502/0853)

L2

2 Credits

Provide service to customers in a dressing room in a retail environment (Y/503/5713)

L2

3 Credits

Receive goods and materials into storage in a retail environment (R/503/5659)

L2

4 Credits

Reduce security risks in a retail environment (D/503/5728)

L2

5 Credits

Remove unwanted plant growth to maintain development (Y/502/1214)

L2

5 Credits

Select, weigh and measure bakery ingredients (D/601/4551)

L2

3 Credits

Sort donated goods for resale or recycling in a retail environment (D/503/5664)

L1

3 Credits

Work effectively in a retail team (T/503/5735)

L2

8 Credits

For Learners

Available Centres

Related Qualifications

Browse some of our related qualifications:

NOCN Level 1 Award in Retail Knowledge

NOCN Level 1 Certificate in Retail Knowledge

NOCN Level 2 Diploma in Retail Skills

OCN NI Level 1 Award in Retail Business

OCN NI Level 1 Award in Warehousing and Storage