OCN NI Level 2 Award in the Principles of Customer Service

8.2 Travel and Tourism

OCN NI Level 2 Award in the Principles of Customer Service

Qualification Code

603/6714/3

Review date

30/09/2030

Min age

14

Level

L2

Credits

2

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Qualification Information

The aim of the OCN NI Level 2 Award in the Principles of Customer Service is to provide customer service skills to front line existing workers or new entrants to customer facing roles.In order to achieve this qualification, learners must successfully complete the one unit worth 2 credits.  OCN NI have a number of resources that are available to assist in the delivery of this qualification. To access our resources, please go to www.ocnambition.org.uk. If you do not have access to Ambition, please contact info@ocnni.org.uk.

Individual Units

Individual Units
Principles of Customer Service L2 2 Credits View

Available Centres

The Orchardville Society View
South Eastern Regional College View
NOW View
Falls Women's Centre View
North West Regional College View
Network Personnel Ltd View
AMH View
People 1st View
Clanrye Group View
Northern Health and Social Care Trust View
Donegall Pass Community Forum View
Utopian Training View
Clarity Consultancy View
Coalisland Training Services Ltd View
MGS Consulting View

Advanced Education • Awarding Qualifications

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