NOCN Level 2 Certificate in Retail Skills

7.1 Retailing and Wholesaling

NOCN Level 2 Certificate in Retail Skills

Qualification Code

600/7146/1

Review date

31/07/2025

Min age

16

Level

L2

Credits

24

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Qualification Information

Learners must achieve a minimum of 24 credits. 8 credits must be taken from Mandatory Group A. A minimum of 7 credits must be taken from Mandatory Group B. The remaining 9 credits can be achieved from any combination of units in Mandatory Group B, Optional Group C and Optional Group D. A maximum of 5 credits can be taken from Optional Group C and a maximum of 9 credits can be taken from Optional Group D. A minimum of 15 credits must be achieved at Level 2.

Individual Units

Individual Units
Advise customers on the fixing and care of tiles L2 6 Credits View
Assemble products for display in a retail environment L2 2 Credits View
Assemble visual merchandising displays L2 4 Credits View
Audit stock levels and stock inventories in a retail environment L3 6 Credits View
Carry out promotional campaigns in a retail environment L2 4 Credits View
Cash up in a retail environment L2 2 Credits View
Check stock levels and sort out problems with stock levels in a retail environment L2 2 Credits View
Check the accuracy of records of hours worked by staff in a retail environment L2 4 Credits View
Choose merchandise to feature in visual merchandising displays L3 6 Credits View
Contribute to improving a retail organisation’s visual merchandising policy L3 8 Credits View
Contribute to monitoring and maintaining ease of shopping in a retail sales area L1 2 Credits View
Deal with customer queries and complaints in a retail environment L2 4 Credits View
Deliver goods from a retail environment to the customer’s delivery address L2 3 Credits View
Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment L2 4 Credits View
Demonstrate products to customers in a retail environment L2 3 Credits View
Dismantle and store props and graphics from visual merchandising displays L2 3 Credits View
Display stock to promote sales to customers in a retail environment L2 5 Credits View
Dress visual merchandising displays to attract customers L2 7 Credits View
Evaluate the effectiveness of visual merchandising displays L3 9 Credits View
Finish bake-off food products in a retail environment L2 3 Credits View
Finish meat products by hand in a retail environment L2 9 Credits View
Follow guidelines for planning and preparing visual merchandising displays L2 5 Credits View
Follow point-of-sale procedures for age-restricted products in a retail environment L2 2 Credits View
Give customers a positive impression of yourself and your organisation. L2 5 Credits View
Glaze, coat or decorate bake-off products for sale in a retail environment L2 3 Credits View
Hand-divide, mould and shape fermented dough L2 4 Credits View
Hand-process fish in a retail environment L2 6 Credits View
Help customers to apply for a retail store’s credit card and associated insurance products L2 4 Credits View
Help customers to choose delicatessen products in a retail environment L2 3 Credits View
Help customers to choose products in a retail environment L2 6 Credits View
Help customers to choose specialist products in a retail environment L3 8 Credits View
Identify and report the presence of pests, diseases and disorders L2 3 Credits View
Keep stock on sale at required levels in a retail environment L2 3 Credits View
Load orders for despatch from a retail store to customers L1 3 Credits View
Maintain food safety while working with food in a retail environment L1 5 Credits View
Maintain food safety while working with food in a retail environment L2 6 Credits View
Maintain Moisture Levels for Crops or Plants L2 2 Credits View
Maintain the availability of goods on display in a retail environment to promote sales L3 6 Credits View
Make props and decorate fixtures and panels for visual merchandising displays L2 10 Credits View
Manage staff to receive goods in a retail environment L3 5 Credits View
Manage the payment transaction process in a retail environment L3 9 Credits View
Manage the use of signage and graphics in visual merchandising displays L3 7 Credits View
Merchandise plants and other relevant products L2 6 Credits View
Monitor and support secure payment point use during trading hours L3 3 Credits View
Operate a customer record card system on a beauty counter in a retail environment L2 2 Credits View
Order and position signage and graphics for visual merchandising displays L2 3 Credits View
Organise and monitor the storage of stock in a retail environment L3 6 Credits View
Organise own work to meet a dough production schedule in a retail environment L2 10 Credits View
Pick products in a retail environment to fulfil customer orders L2 4 Credits View
Place goods and materials into storage in a retail environment L2 4 Credits View
Portion delicatessen products to meet customer requirements in a retail environment L2 2 Credits View
Prepare newspapers and magazines for return to merchandisers L2 2 Credits View
Process applications for credit agreements offered in a retail environment L2 5 Credits View
Process customer orders for goods in a retail environment L2 3 Credits View
Process greengrocery products for sale in a retail environment L2 7 Credits View
Process payments for purchases in a retail environment L2 4 Credits View
Process returned goods in a retail environment L2 3 Credits View
Produce staffing schedules to help a retail team to achieve its targets L3 5 Credits View
Promote a retail store’s credit card to customers in a retail environment L2 3 Credits View
Promote food or drink products by offering samples to customers L2 2 Credits View
Promote Loyalty Schemes to Customers in a Retail Environment L2 3 Credits View
Protect own and others’ health and safety when working in a retail environment L2 5 Credits View
Provide a bra fitting service in a retail environment L2 10 Credits View
Provide a counter and takeaway service L1 3 Credits View
Provide national lottery products to customers L2 4 Credits View
Provide Nutrients to Crops or Plants L2 2 Credits View
Provide service to customers in a dressing room in a retail environment L2 3 Credits View
Receive goods and materials into storage in a retail environment L2 4 Credits View
Reduce security risks in a retail environment L2 5 Credits View
Remove unwanted plant growth to maintain development L2 5 Credits View
Select, weigh and measure bakery ingredients L2 3 Credits View
Sort donated goods for resale or recycling in a retail environment L1 3 Credits View
Work effectively in a retail team L2 8 Credits View

Available Centres

South Eastern Regional College View
Ulster Supported Employment Ltd. View
Bryson FutureSkills View
Clanrye Group View

Advanced Education • Awarding Qualifications

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